How do I get my username and password?

Industry members of PSERC should contact the person serving as that member's liaison (see the Industrial Members list) to get the organization's username and password. PSERC faculty, staff and students should contact the webmaster.

How do I download a document?

In folders that do not require log-in, simply point the cursor at the title of the document, right click, and "Save Target As" on your computer. In folders that require log-in, log-in first, and then download it as above.

I have logged in but the "Control Panel" window keeps reappearing. How do I close it?

You need to close it by clicking on "Hide Control" panel in the green bar at the top right corner (or bottom left corner) of the page. Closing it by clicking on the "X" at the top right-hand corner of the window does not stop it from reappearing.

How do I upload a document?

You have two choices. One is to navigate to the Document Upload Folder (there is a link above) and follow the instructions there. The other is to use the old method of navigating to the folder where the document belongs, and upload it there. In either case, the basic procedure is:

1. Navigate to the folder for the document
2. Show  the Control Panel (see the task bar)
3. Log-in
4. Choose "Add File"
5. Complete the form including the document description (abstract), notification list and your email address. You do not have to add the document number.
6. Click on "Edit". The document will be uploaded now.
7. Click on "Cancel"
8. Click on "Hide Control Panel" on the task bar or "Log out in the Control Panel."